Privacy policy

Last Updated: March 15, 2025

This Privacy Policy outlines how Legrand ("Legrand," "we," "us," or "our") collects, uses, and discloses your personal information when you access or use legrandfashionhouse.com (the "Site") or otherwise interact with us (collectively, the "Services"). "You" and "your" refer to users of the Services, including customers, visitors, and others whose personal information we process.

By using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Site.


Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Updates will be posted here, and we will update the “Last Updated” date accordingly.


Personal Information We Collect

We collect personal information in the following ways:

Information You Provide Directly

  • Contact Information: Name, address, email, phone number.

  • Order Details: Shipping and billing addresses, payment confirmation.

  • Account Info: Username, password, security credentials.

  • Customer Support: Any information you include in communications with us.

Some Services may require this information to function properly. If you choose not to provide it, certain features may be unavailable.

Information We Collect Automatically

We use cookies, pixels, and similar technologies to gather data such as:

  • Device and browser information

  • IP address and network data

  • Usage behavior on the Site

Information from Third Parties

We may receive your information from:

  • Vendors like Shopify (hosting, analytics)

  • Payment processors (billing, payment details)

  • Marketing and advertising partners (behavioral data, campaign interactions)

This information is treated in accordance with this Privacy Policy. See “Third-Party Websites and Links” for more.


How We Use Personal Information

We use the information collected to:

  • Provide the Services: Process orders, manage accounts, arrange shipping, handle returns, and communicate regarding transactions.

  • Marketing and Advertising: Send promotional emails or display ads based on your preferences.

  • Security and Fraud Prevention: Detect and respond to unauthorized or illegal activity.

  • Customer Support & Improvement: Respond to inquiries and refine our offerings based on usage patterns.


Cookies

We use cookies to enhance functionality, remember preferences, and understand usage patterns. You can manage cookie settings in your browser, though disabling them may impact your experience.

For details on cookies used through Shopify, visit:
https://www.shopify.com/legal/cookies

We do not respond to browser “Do Not Track” signals. Learn more at www.allaboutdnt.com.


How We Disclose Personal Information

We may share your personal information with:

  • Vendors & Service Providers: For site functionality, analytics, fulfillment, payment, or customer support.

  • Business & Marketing Partners: To enhance advertising and promotional efforts.

  • Social Media/Integrations: When you use related tools or features.

  • Corporate Affiliates: Within our business group for legitimate interests.

  • Legal/Business Events: In the event of a merger, acquisition, legal process, or to protect rights.

Disclosure Summary (Last 12 Months):

Category Recipients
Identifiers, order/account info Vendors, affiliates
Commercial & network activity Vendors, marketing partners
Geolocation Analytics & site performance partners

We do not use or disclose sensitive personal information to infer characteristics or without consent.


Third-Party Websites and Links

We are not responsible for the privacy practices or content of third-party websites. Please review their policies before submitting personal information. Inclusion of a link does not imply endorsement.


Children's Privacy

Our Services are not intended for children, and we do not knowingly collect information from anyone under 16. If you believe a child has submitted personal data to us, please contact us to request deletion.


Security & Retention

We implement reasonable measures to protect your information. However, no transmission or storage system is 100% secure. Avoid sending sensitive information via unsecured channels.

We retain personal information as needed to:

  • Fulfill our obligations

  • Maintain accounts

  • Comply with legal requirements

  • Resolve disputes or enforce agreements


Your Rights

Depending on your location, you may have the right to:

  • Access/Know: What information we hold and how it is used

  • Delete: Request deletion of your personal information

  • Correct: Fix inaccurate data

  • Port: Receive a copy of your data or transfer it elsewhere

  • Restrict or Object: Limit or oppose certain processing

  • Withdraw Consent: Where processing is based on consent

  • Appeal: Challenge our response to your request

You can also manage promotional preferences via unsubscribe links in emails. Note: transactional emails will still be sent.

To exercise your rights or submit an appeal, contact us using the information below. We may request verification before fulfilling your request. You may also designate an authorized agent to act on your behalf.


International Data Transfers

Your personal information may be stored or processed outside your country, including in the U.S. or other jurisdictions. Where applicable, we rely on recognized legal frameworks (e.g., Standard Contractual Clauses) for international data transfers.


Contact Us

If you have questions, concerns, or wish to exercise your rights, please contact:

Email: hello@legrandfashionhouse.com
Mail: 3300 Bee Caves Rd, Suite 420, West Lake Hills, TX 78746, USA