Refund policy

REFUND POLICY
We’re happy to offer exchanges or store credit for items you're not completely satisfied with. Store credit can be used both in-store and online. Please note that we do not issue refunds for returned items.

We also do not offer price adjustments on prior purchases.

ONLINE PURCHASES
Return eligibility varies by category. The postmark date is considered the official return date.


SHOES, APPAREL & ACCESORIES
Eligible for a full refund within 10 days of receipt. Exchange or store credit available within 15 days.

Returns must be unworn, unused, unwashed, unaltered, and in original condition with tags attached. Shoes must be tried on indoors—returns with scuffed soles will not be accepted. Shoeboxes must be placed inside a separate return box

JEWELRY
Final sale. Not eligible for return or exchange.

SUNGLASSES & BEAUTY 
Final sale. Not eligible for return or exchange.

SALE ITEMS
All online items marked down 50% or more are considered final sale and cannot be returned.


IN-STORE PURCHASES
Our return policy varies by category. Please review the guidelines below that correspond to your purchase:

SHOES & APPAREL
Eligible for exchange or store credit within 10 days of purchase.

JEWERLY
Final sale: not eligible for return, exchange, or store credit.


SUNGLASSES, BEAUTY & SPECIAL ORDERS
Final sale: not eligible for return, exchange, or store credit.


SALE ITEMS
Final sale: not eligible for return, exchange, or store credit.